Our professional, multilingual Benefits Call Center associates can support a diverse population, and we are staffed to support over 1,500 calls per day. We can use your existing HRIS or our platform. You choose.
We serve groups as small as 100 and as large as 250,000 employees, and support clients in all 50 states. Our team empowers your team with professional benefits education and enrollment.
Benefits choices — As healthcare costs continue to rise, employers are seeking new ways to help all employees get the benefits coverage they need. Our benefits professionals assist employees in finding the right mix of voluntary products to complement their benefits.
Enrollment services — Our extensive experience with enrollments of all shapes and sizes has allowed us to become experts in the benefits industry. We offer a multi-option solution with three distinct specialized services to meet your unique employee benefit enrollment needs: call center enrollment, face-to-face enrollment, and self-service enrollment.
Technology — We can customize a benefits administration solution to support the most effective enrollment approach. Our systems are built around your organization’s specific needs, and are fully configurable and easily customized.
Through intuitive design and robust functionality, The BEACON, our cloud-based platform, ensures that employees get a clear picture of all of their employer-provided benefits. The BEACON offers a superior enrollment experience, featuring total benefits education, administration and communications.
- Content library with 100+ educational videos
- Turnkey Spanish translation
- Customizable site & employer branding
- Mobile device optimization
- Call center & face-to-face enrollment options
- Year-round communications
- Decision-support functionality
- Group & voluntary product enrollment
